Free shipping on orders $40.00 or more. Please allow 2-4 business days for Jaycee Naturals® to process and ship your order.
We ship via UPS or USPS Ground Advantage, and the shipping time is 3-5 days from the date the item ships.
We process and ship Monday through Friday and are closed on Saturdays, Sundays, and national holidays.
We do not currently offer international shipping.
You may cancel an order before it ships from our facility.
Please contact us at contact@jayceenaturals.com.
Once an order has shipped from our facility, we do not accept cancellation, return, or exchange requests.
Please inspect your shipment upon arrival.
Orders damaged during shipment must have a claim filed with USPS before resolution can proceed.
If the damage to the product has broken the seal or made it unusable, please email contact@jayceenaturals.com.
Please follow the instructions for your email:
Once we receive your email, a member of our team will contact you within 48 business hours.
Please ensure a safe place for your packages to be delivered.
We also recommend that you double-check your shipping address. If your address is incorrect and the shipment has been returned to us, you will be responsible for any re-shipping charges.
Once an order has shipped from our facility, Jaycee Naturals® is no longer responsible for that shipment.
All orders include a tracking number for your convenience and to confirm shipment.
Please contact the carrier for any information regarding the delivery. Have your tracking number available to provide to the carrier to assist with the investigation.
If your package has been lost/stolen, please file a claim with the carrier listed on your shipping notification.
You may cancel an order before it ships from our facility.
Please contact us at contact@jayceenaturals.com.
Once an order has shipped from our facility, we do not accept cancellation, return, or exchange requests.
Please inspect your shipment upon arrival.
Orders damaged during shipment must have a claim filed with USPS before resolution can proceed.
If the damage to the product has broken the seal or made it unusable, please email contact@jayceenaturals.com.
Please follow the instructions for your email:
Once we receive your email, a member of our team will contact you within 48 business hours.
Please ensure a safe place for your packages to be delivered.
We also recommend that you double-check your shipping address. If your address is incorrect and the shipment has been returned to us, you will be responsible for any re-shipping charges.
Once an order has shipped from our facility, Jaycee Naturals® is no longer responsible for that shipment.
All orders include a tracking number for your convenience and to confirm shipment.
Please contact the carrier for any information regarding the delivery. Have your tracking number available to provide to the carrier to assist with the investigation.
If your package has been lost/stolen, please file a claim with the carrier listed on your shipping notification.
It does soften and moisturize, but next day my hair is dry again.
It worked better on dry hair, than wet hair. A little goes a long way for easy comb through my hair before styling.
The conditioner, is moisturizing; live the scent, but the next day, my hair is dry again.
